Last Updated: June 4, 2026
Sewer Lines Only (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at https://sewerlinesonly.com/ or contact us for services, including through our SMS/MMS messaging program.
Please read this policy carefully. If you have questions, contact us at the information listed at the bottom of this page.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: name, phone number, email address, and property address
- Service information: details about your sewer or plumbing service needs and project history
- Communication records: records of calls, emails, text messages, and form submissions
- Website usage data: IP address, browser type, pages visited, and time spent on the Site, collected via cookies and analytics tools such as Google Analytics
- Referral source: how you heard about us (e.g., Google, Yelp, referral)
2. How We Collect Information
We collect personal information through the following methods:
- Contact and estimate request forms on our website
- Phone calls and emails
- SMS/MMS opt-in on our website forms
- Cookies and website analytics tools
- In-person service appointments
3. How We Use Your Information
We use the personal information we collect to:
- Respond to your service inquiries and schedule appointments
- Send appointment confirmations, reminders, and follow-up communications
- Deliver SMS/MMS messages you have opted in to receive, including service updates, scheduling information, and promotional offers
- Improve our website and customer experience
- Comply with legal obligations
4. SMS/MMS Messaging Program
If you opt in to receive text messages from Sewer Lines Only, the following terms apply to your participation in our SMS/MMS program:
- Message types: appointment confirmations, service reminders, project updates, follow-up messages, and promotional offers
- Message frequency: 5 to 10 messages per month, based on your service or project needs
- Opt-out: Reply STOP at any time to unsubscribe. You will receive a confirmation message and will not receive further messages unless you re-opt in.
- Help: Reply HELP for assistance, or contact us directly at 720-336-3781 or sewerlinesonly.com/contact-us/
- Costs: Message and data rates may apply. Contact your wireless carrier for details.
- Third-party sharing: We will never share your contact information with third parties for marketing purposes.
5. How We Store and Protect Your Information
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Personal information is stored in our customer relationship management (CRM) system and is accessible only to authorized personnel who need it to perform their job functions.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist us in operating our business, such as scheduling software, CRM platforms, and SMS delivery providers. These vendors are contractually required to protect your information and use it only as directed by us.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
We will never share your contact information with third parties for marketing purposes.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to understand how visitors interact with our Site. You can control the use of cookies through your browser settings. Disabling cookies may affect some functionality of the Site. We use Google Analytics to analyze website traffic; Google’s privacy policy governs the data collected through that service.
8. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of SMS/MMS communications at any time by replying STOP
- Opt out of email communications by following the unsubscribe instructions in any email we send
To exercise any of these rights, contact us at sewerlinesonly.com/contact-us/ or by calling 720-336-3781.
9. Children’s Privacy
Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Information
Sewer Lines Only
1120 Depew Ct
Lakewood, CO 80214
Phone: 720-336-3781
Email: info@sewerlinesonly.com
Website: https://sewerlinesonly.com/
By using our Site or submitting your information, you acknowledge that you have read and understood this Privacy Policy.